Shipping
Some prices exclude delivery charges these can be viewed by hitting the add to basket button and will vary depending on the size and weight of the product. The seller shall make every effort to maintain prices quoted but reserves the right to amend these prices without prior notice. Goods will be invoiced at prices ruling at a date of despatch and unless otherwise stated are the final price.
There will be a carriage charge of £4.95 on goods below £50.00. In addition, there may be an extra charge on delivery for large items such as filters where stated, please check on product description or call for more info. We would like to draw the attention to the difficulty we have estimating the actual costs involved as far as shipping and carriage charges are concerned when customers place their Orders for Multiple Items on our web site ...
Because, there are so many products in our range of goods, and because it is impossible to know in advance, which product, and how many items, individuals may require or wish to order ...
When we program the Purchase Buttons on Paypal which enable you to add that item to the shopping cart ... we try very hard to place a minimum carriage charge to that item .. and this of course does vary with each item ordered, for reasons of size etc ..
There are occasions however .. that when our customers wish to have multiple items that the total carriage charges which are shown on the Final Checkout form are far in excess of the cost of carriage on those items collectively ... and in some cases these accumulative carriage charges are quite alarming ...
We wish to assure our valued customers that these excessive carriage charges will be removed from that order, once the order received and the minimum charges it is possible to levy will be applied. Ring if in doubt.
All delivery times are estimates only, Koi Zone will not be liable for any of the consequences in the delay of goods being shipped, in the event of late delivery via royal mail or by our prefered courier. (So far we have recieved no complaints ). The purcaser shall nether the less be bound to accept the goods ordered when available.
Please Note Also: That due to rough handling by all carriers, no matter who they are, damage to goods in transit can occur - and unfortunately does quite often .. We Urge our customers to Sign for Goods as 'UNCHECKED' .. This is extremely important if we are to have any chance of claiming for damage to goods in transit ... and we are unable to accept responsibility for damage if the goods have been signed for and accepted in 'Good Condition'...
All products are subject to availability. Some items will be shipped direct from manufactures.
These prices are for UK Mainland only, please call for delivery charges outside of UK Mainland. Some items are available for shipping to Europe please email for overseas shipping prices.
Please do not purchase item first as you will be charge for my paypal fees.
All products come with full standard manufactures warranty.
Returns - In the unlikely event of items being damaged, or missing parts, Koi Zone must be informed within 24 hours of delivery. All goods must be checked at time of delivery, the delivery note must be signed as damaged or missing parts.
All goods must be paid for before delivery is undertaken.
There are many more pond related items, which at present are not listed in the product pages .They can be sourced from other suppliers I have links with and brought to you at very reasonable prices. These include all the major brands, see below.
All pictures on product pages at present are by kind permission of G.M. Marketing and Yamitsu.
Should you have any queries or questions please do not hesitate to contact Koi Zone on
the following no 07732 040075 or email info@koizone.co.uk |
